Switching from Softlink Oliver
to SmartSuite

Moving your library system feels like a big deal. For FSI, it's routine — we've done it 1,000s of times. A dedicated onboarding specialist, a full data conversion, and a guarantee that covers you for the life of your subscription.

O
Oliverby Softlink
Your current system
Switch
FSI SmartSuiteSmartSuiteby FSI
Your new home
1,000s
Migrations completed
Lifetime data conversion guarantee
97.6%
Customer satisfaction score
$0
Cost for data conversion
Why schools switch

What Oliver users tell us

These are the reasons schools contact us. We hear them every week.

📊
The Oliver problem

Reports require Oliver's team to build them

The SmartSuite difference

SmartSuite includes pre-built reports for the most common needs — and if something's missing, you create it yourself in minutes. No request. No waiting. No cost.

🗺️
The Oliver problem

No Australian curriculum mapping

The SmartSuite difference

ACARA-Sync automatically maps your entire collection to the Australian Curriculum — by learning area, strand, and year level. Oliver has no equivalent. It's exclusive to SmartSuite.

🇦🇺
The Oliver problem

Owned by Constellation Software — a Canadian private equity firm

The SmartSuite difference

FSI is Australian-owned and has served Australian school libraries for over 40 years. Your data stays in Australia. Your support team is in Australia.

How switching works

Simple. Managed. Guaranteed.

Dedicated onboarding specialist assigned
Step 1 — Your specialist is assigned
Migration progress tracked on dashboard
Step 2 — Full visibility on your dashboard
Library goes live on SmartSuite
Step 3 — Go live, guaranteed
01
Your dedicated onboarding specialist

From the moment you decide to switch, you have a named FSI team member managing your migration. One contact. One relationship. No call centre hand-offs. Your specialist knows your school's situation and sees the migration through to completion.

02
Track every step on your dashboard

FSI provides every new school with an online onboarding dashboard — a real-time view of every step in the process. You always know what's been done, what's happening now, and what comes next. Full transparency throughout.

03
All we need is your data

Your welcome document specifies exactly what data we need and in what format. Provide that, and FSI does the rest — conversion, configuration, testing, and go-live. Most schools are up and running within days.

04
A lifetime data conversion guarantee

FSI guarantees your conversion — unconditionally. If any issue with the converted data surfaces at any point during the life of your subscription, FSI will re-convert at no cost. No fine print. That's confidence in our work.

Everything included. No extras. No surprises.

Complete data conversion from Oliver — catalogue, borrowers, and loan history
Dedicated onboarding specialist, start to finish
Online dashboard to track every step of the migration
Lifetime data conversion guarantee — for the life of your subscription
Unlimited training for all staff — webinars, modules, and live sessions
ACARA-Sync — Australia's only automatic curriculum mapping
SCIS integration — catalogue a book in under 30 seconds
TV4Education — 180,000+ curriculum-aligned educational videos

Questions about switching from Oliver

How does switching from Oliver to SmartSuite work?+
FSI assigns you a dedicated onboarding specialist who manages the entire process. You provide your data (exact requirements in your welcome document), FSI handles the conversion, configuration, and go-live. Most schools can continue working normally throughout.
Will we lose any data when switching from Oliver?+
No. FSI migrates your complete catalogue, borrower records, and loan history from Oliver. FSI also provides a lifetime conversion guarantee — if any issue is found at any point during your subscription, FSI will re-convert at no cost.
How long does migration from Oliver take?+
Most migrations complete within a few days. Schools can typically continue using their library normally throughout the process, with your dedicated onboarding specialist managing everything.
What does the data conversion guarantee cover?+
If any issue with your converted data is found at any time during the life of your subscription, FSI will re-convert it at no cost. Unconditional. No fine print.
Is there any cost for data conversion?+
No. Data conversion, onboarding, and training are all included in your SmartSuite subscription at no extra cost. No setup fees, no migration fees, no hidden charges.
Can we see SmartSuite before committing?+
Absolutely. Book a free demo and our team will walk you through SmartSuite, answer every question, and explain the migration process in full.

Ready to make the move?

Talk to our team about your Oliver migration. We'll answer every question and walk you through exactly what to expect.